Return Policy


Return Policy

You may return new, unopened items sold and fulfilled by zetigarts.com within 30 days of delivery for a full refund (less shipping and handling).

You should expect to receive your refund within 7-10 business days of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Receiving your Refund

We'll process a refund after we receive and process your return.

For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).

This time period includes:

  • 5 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • The time it takes your bank to process our refund request

We'll notify you via e-mail of your refund once we've received and processed the returned item.