Return Policy

OUR 60 DAYS WARRANTY
All products come with a FREE replacement warranty for 60 days from purchase. IF your purchase does not match the description or if the item is defective, please contact us within 72 hours of receiving your order - we will make sure that all of your issues are resolved. We will either replace your product or refund you if you are not satisfied with the product. If you received the wrong item, please contact us within 72 hours of delivery. We will arrange to deliver the correct items as replacement or refund all your payment. For defective or faulty products, please take photos or videos and email us at customerservice@zetig.com - we will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product. Unless the error is on our end, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are returning an item, please contact us for the return address and provide us the return tracking number in order to be eligible for the exchange or refund.

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