Return Policy

If you have had a change of heart about a piece you have purchased from ZetigArt, we offer a outstanding return policy that caters for all of your needs.

Return Policy

As a customer of ZetigArt, you are entitled to return new and unopened products within a 30 day period which begins the day you receive the item. You will receive a full refund for the price that you purchased the artwork for minus the shipping and handling costs.

You can expect to receive this full refund within a maximum of 7 to 10 working days from returning an item, however, it is important to note most transactions will clear before this period. You will receive an email from us here at ZetigArt notifying you of when the process has been completed.

When the return process has been completed, we will proceed to process your refund. If your item is sent to our Returns Center, you can expect your refund to have cleared within a maximum of four weeks.

Any returns made must be meet the returns criteria.

  • Items must be returned in the new condition they were sent in
  • The original manufacturer's packaging must be undamaged and unopened
  • Packaging must still include all original items that were originally sent including manuals and hanging accessories
  • The returned package must include a copy of the original invoice and/or sales receipt.

ZetigArt reserves the right to charge a 15% restocking fee or completely refuse to refund an item if these conditions are not fully met.

If you have any queries about a returned item or previously returned item, please do not hesitate to contact us via the Contact Us page, where we will be able to update you on your order and answer any questions you may have.